Exchange & Refund Policy
We allow our customers to exchange or return a product within 7 days of delivery.
Conditions for Exchange and Refund:
- The product must be unused, unworn, unwashed, unaltered, and without any flaws. Products can be tried on to see if they fit and will still be considered unworn.
- The product must be intact with original tags and barcode intact.
- An exchange or return request must be submitted within 7 days of receiving the package.
- All items must be returned in original condition (including packaging and invoice).
- Each product is eligible for a single exchange.
- Refunds will be processed and issued to the original payment method or bKash/Nagad within 10 working days.
How to return:
Please contact our customer support via WhatsApp (01827008595) first to initiate your return request.